Practical thinking on implementing, scaling, and supporting the platforms that run modern legal work.
Onit is consolidating OnitX and SimpleLegal onto one AI-native architecture. What Unity is, what the consolidation changes for customers, and the migration workstreams that decide how well the move goes.
An eBilling rollout runs on two sides, inside the platform and across every firm on the panel. What the five workstreams involve, and why vendor onboarding decides whether the first billing cycle is clean.
Mid-market legal teams want operational control without enterprise configuration overhead. What SimpleLegal covers, where it sits in the Onit portfolio, and the four workstreams a rollout actually turns on.
A billing guidelines document controls nothing until the platform enforces it. Which rules translate cleanly into eBilling logic, which still need human review, and how to test both before go-live.
Every legal department process running on Onit sits on the same low-code engine. What Apptitude builds, what customers have achieved on it, and where the real implementation effort lands.
The platform arrives working. What an Onit ELM rollout demands is the configuration depth, data preparation, testing surface, and hypercare that make it usable for one specific legal department.
Outside counsel decide whether invoice data arrives clean. What CounselGO does, how law firms get access through the client, and the onboarding discipline that keeps rejection rates low after go-live.
Standard workflow triggers cannot carry complex corporate legal environments. Here is what breaks when business rules are configured without deep condition mapping, and the backend logic that prevents it.
A beautiful user interface means nothing if the underlying database is corrupt. Why legacy ingestion breaks relational platforms, and the data preparation discipline that protects launch day.
The day a platform goes live is just the beginning. Without a first-line triage desk between end users and configuration engineers, the hypercare window becomes unmanageable.
Enterprise implementations demand absolute precision in data routing. Why out-of-the-box notification templates break down across parent and child applications, and the custom scripting that holds them together.
A platform build is only as strong as its validation framework. How multi-tiered testing catches the hidden logic and path failures that collapse enterprise deployments on go-live day.