Guides to enterprise legal management and eBilling, from billing guidelines and LEDES validation to matter setup, accruals and law firm onboarding. Written for the legal operations and finance teams who run legal spend.
Your law firm invoices wait days for the right approver, or reach someone without the authority to sign them off. How to design approval tiers, escalation, and rejections so every invoice finds its approver.
Your reviewers cut and reject law firm invoices every month, and the same disputes keep coming back. How to run adjustments, rejections, and appeals so each billing issue is resolved once and stays resolved.
You are drafting or rewriting the guidelines your law firms work under, and the old version is long, vague, or ignored. What each section should say, and how to get firms to follow it from the first invoice.
Your law firms keep adding timekeepers and raising rates, and invoices arrive before anyone has agreed to either. How to run rate approval so every hour billed is at a rate you have already accepted.
You default to sending everything to a law firm, and that habit is costing more than the invoice ever shows. Real legal vendor management, well beyond just outside counsel.
You have an ELM platform tracking spend, and finance still asks for a manual export every single month. What real ELM finance integration actually requires to close that loop.
You suspect outside counsel is costing more than it should, and the data on matter budgets backs that up. Eight real levers to reduce outside counsel costs without cutting quality.
You are about to start an ELM implementation, and the order you turn modules on matters as much as the modules themselves. A phased roadmap built on real delivery data.
You have heard alternative fee arrangements can cut legal spend, and the data mostly agrees. What actually makes one work, and why most departments still barely use them well.
You believe outside counsel is overbilling you, and the data backs that up more often than not. What legal e-billing software actually catches, what it enforces, and what it saves in practice.
You are comparing ELM software vendors on a feature list where every platform looks capable. What actually separates a deployment that works from one people route around.
You are buying software and deploying an operating model change, which is why ELM timelines slip. What the platform covers, what an implementation involves, and what actually drives the duration.