Legal

Privacy Policy

Last updated: June 2026

1. Introduction & Scope

Basla Solutions (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website at baslasolutions.com and through our professional services engagements.

This policy applies to all visitors to our website and to clients and prospects who engage with us directly. By using our website, you acknowledge that you have read and understood this policy.

2. Data Collection Practices

We collect information in the following ways:

  • Contact form submissions: When you complete a contact or inquiry form, we collect your name, work email address, company name, country, and details about your project or enquiry.
  • Email correspondence: Any information you share with us directly via email is retained for the purpose of managing our relationship with you.
  • Website analytics: We may collect anonymised data on how visitors interact with our website to improve our content and user experience.
  • Cookies: Our website uses cookies to support basic site functionality and analytics. See Section 6 for details.

We do not purchase or acquire personal data from third-party data brokers.

3. Use of Data

Information collected through this website is used solely for the following purposes:

  • Responding to enquiries submitted via our contact form
  • Managing ongoing client and prospect relationships
  • Improving the content, navigation, and performance of our website
  • Complying with legal obligations where applicable

We do not sell, rent, or trade your personal data to third parties. We do not use your data for automated profiling or marketing without your explicit consent.

4. Data Storage and Security

Contact form submissions are stored within our WordPress installation, hosted on Hostinger’s managed servers. We take reasonable technical and organizational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

Stored data is retained only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

5. Third-Party Services

Our website integrates with the following third-party services that may process data in connection with your visit:

  • Google Fonts: Font files are served from Google’s CDN. Google may log requests in accordance with its own privacy policy.
  • LiteSpeed Cache: Used for website performance optimization. No personal data is stored by this plugin.
  • Contact Form 7: Powers our enquiry form. Submission data is stored in WordPress and not forwarded to external services by default.

We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.

6. Cookies and Tracking

Our website uses the following types of cookies:

  • Strictly necessary cookies: Required for the website to function (e.g. session management, form submission security tokens).
  • Analytics cookies: Used to understand how visitors interact with our site. Where used, data is anonymised and aggregated.

You can manage or disable cookies through your browser settings at any time. For full details, see our Cookie Policy.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data (“right to be forgotten”)
  • The right to restrict or object to certain processing activities
  • The right to data portability

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

We reserve the right to update this policy from time to time. Material changes will be reflected in the “Last updated” date above.