Delivery support for legaltech consultancies scaling client work
Basla Solutions partners with legal technology consultancies to extend delivery capacity, accelerate platform rollouts, and close the gap between what clients need and what your team can resource.
- Boutique legaltech implementation firms
- Big Four and mid-market advisory practices
- Regional consultancies managing multi-platform environments
- Independent delivery leads and project managers
Consultancies delivering legal technology for clients across jurisdictions
Legal Technology consultancies face a familiar tension: client demand for platform expertise continues to outpace the supply of experienced delivery professionals. Whether implementing CLM, document management, or matter tracking systems, the gap between scope and resourcing is constant.
Basla Solutions is built for this context — a remote-first delivery partner that operates within your project structure, not alongside it.
- 3–50 person delivery teams managing concurrent client engagements
- Multi-platform environments spanning Onit, DocuSign, NetDocuments and adjacent tools
- Frequent capacity crunches at project go-live or UAT phases
- Clients who require rapid onboarding and minimal ramp-up time
What consultancies are navigating
The pressures facing legaltech delivery teams are structural and familiar to anyone who has run multi-client platform programs.
Capacity constraints at critical phases
Go-live, UAT, and hyper-care windows demand more specialist hours than most consultancies carry on the bench. Recruiting takes too long; subcontracting adds coordination overhead.
Multi-platform complexity across clients
Managing engagements across Onit, DocuSign, NetDocuments and adjacent tools simultaneously requires broad platform knowledge that is difficult to concentrate in a small team.
Post-go-live support gaps
Clients expect active support after launch but project budgets rarely fund long-term dedicated resource. Handing off cleanly without dropping the client requires a trusted extension of your team.
An extension of your delivery team, not a replacement
Basla Solutions integrates into your existing project structure. We operate under your methodology, communicate through your tools, and take ownership of discrete workstreams so your senior consultants stay focused on client relationships and strategic delivery.
See how we work →Embedded delivery resource
BA, configuration, and documentation specialists placed directly into your project team for the duration needed.
Platform-specific depth
Cross-platform experience across Onit, DocuSign, and NetDocuments means no ramp-up time on the tools your clients use.
Flexible engagement structures
Retained, project-based, or hyper-care coverage shaped around your client commitments, not a fixed model.
White-label compatible
We operate as a quiet extension of your practice. Your client relationship stays yours throughout.
Solutions consultancies use most
The services below are the ones legal technology consultancies most frequently engage Basla for across client programs.
Onit Implementation
Configuration, workflow build, and go-live support for Onit CLM and matter management deployments across your client base.
Learn more →DocuSign Implementation
End-to-end DocuSign CLM and eSignature setup, integration, and training for legal and contract teams at your clients.
Learn more →Business Analyst Services
Requirements gathering, process mapping, UAT coordination, and documentation embedded BA resource that operates within your project team.
Learn more →Three concurrent Onit and DocuSign engagements with a go-live cluster in the same six-week window. Internal team at capacity with no time to recruit and onboard new hires.
Embedded a BA and a configuration specialist into two of the three projects. Took ownership of requirements documentation, UAT coordination, and go-live support packs.
All three clients went live on schedule. The consultancy retained a managed services retainer with Basla for two of the accounts post-launch.
How consultancies work with Basla
Three ways to bring Basla into your delivery model, depending on your current pipeline and client commitments.
Project Embed
For a defined engagement window
- Placed into an active client project for a fixed period
- Operates under your PM and delivery methodology
- Covers BA, configuration, testing, or documentation workstreams
- Scales down cleanly at project close
Retained Capacity
For ongoing pipeline coverage
- Reserved hours across your active client book
- Flex allocation between projects as priorities shift
- Monthly cadence with clear reporting
- Best for consultancies with 3+ concurrent engagements
Post-Launch Support
For hyper-care and managed transition
- Structured hyper-care coverage for newly live clients
- Triage, user support, and documentation updates
- Transitions to client-managed or long-term retainer
- Protects your client relationship after go-live
Ready to extend your delivery capacity?
Talk to a Basla delivery lead about how we can support your next client engagement from initial scoping through to post-launch managed support.